30 June 2024

At Moblack, we are committed to safeguarding your privacy and ensuring a secure and seamless experience when you use our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, www.moblack.net (hereafter referred to as “this Site”).

Your privacy is important to us, and we strive to handle your data responsibly, transparently, and in compliance with applicable laws. Even if you are purchasing a gift card, signing up for an account, or simply browsing our Site, we want you to feel confident that your information is safe with us.

By using this Site, you acknowledge and agree to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

1. Information We Collect

We collect various types of information to provide and improve our services.

1.1 Personal Information

We collect personal information when you:

• Purchase a gift card or other products.
• Create an account on our Site.
• Subscribe to our newsletter or promotional emails.
• Contact us for customer support.

The personal information we collect may include:

• Full name
• Email address
• Mailing address
• Payment details (processed securely by third-party payment providers)
• Account login credentials

1.2 Non-Personal Information

We also collect non-personal information automatically when you interact with our Site. This may include:

• IP address
• Browser type and version
• Device information
• Operating system
• Site usage data (e.g., pages visited, time spent on pages, referral sources)

This information helps us improve our website’s functionality and user experience.

2. How We Use Your Information

We use the information collected for various purposes, including:

• Providing Services: To process your transactions, manage your account, and deliver products or services you request.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide technical support.
• Site Improvement: To analyze user behavior, improve website design, and enhance functionality.
• Legal & Security: To prevent fraud, comply with legal obligations, and protect the security of our platform.

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following cases:

3.1 Service Providers

We may share information with third-party service providers who assist us with:

• Payment processing
• Email and marketing campaigns
• Customer support services
• Website hosting and analytics

These third parties are obligated to protect your data and use it only for the intended purpose.

3.2 Legal Compliance & Security

We may disclose your information if required by law or if we believe it is necessary to:

• Comply with legal obligations, such as responding to subpoenas or court orders.
• Protect the rights, property, or safety of Moblack, our users, or others.
• Investigate potential fraud, security threats, or violations of our Terms of Service.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption: Secure data transmission using SSL/TLS encryption.
• Access Controls: Restricted access to personal data on a need-to-know basis.
• Regular Security Audits: Periodic security assessments to detect vulnerabilities.

However, no online platform can guarantee complete security. We recommend using strong passwords and safeguarding your account credentials.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access & Correction: You can request access to your personal data and update or correct inaccuracies.
• Deletion: You may request that we delete your personal data, subject to legal limitations.
• Cookie Preferences: You can adjust cookie settings through your browser controls.

6. Children’s Privacy

• This Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, please contact us, and we will take appropriate action.

7. Changes to this Privacy Policy

• We may update this privacy policy periodically to reflect changes to our information practices. We will notify you of any significant changes by posting the new policy on this Site.

8. Contacting Us

• If you have any questions about this Privacy Policy, please contact us at customer@moblack.net.

Thank you for choosing Moblack!